Customer Service

International Orders

Sorry, we are unable to accept international orders.

Sales Taxes

Sales tax is charged based on the shipping address where the merchandise is actually delivered. Sales tax is charged in following states:

    • Maryland

Maximum Purchase Policy

You can purchase a maximum of five items of a particular product or shade. We regret that we must limit your maximum purchase to $1000.00 per customer (not including shipping fees and sales tax).

Order Processing

Orders are processed and shipped on business days only (Monday through Friday). Orders placed on Saturday and Sunday will be processed on the following Monday. Should you have any question regarding the status of your order, you may contact our Customer Service at 1.800.826.3186 or by e-mailing to annasuibeauty@usafill.com (e-mail is usually answered within 48 hours). Please include your order number with all inquiries.

Return Policy

If for any reason you are not satisfied with your AnnaSui Beauty Online purchase, you can return it to:

Cosmetics Beauty, Inc.
848 High Street
Chestertown, MD 21620

Returns should be sent by Secure Mail for your protection and to insure prompt delivery. Please include your purchase receipt and order confirmation number. Return shipping fees are not refundable.

If your package was damaged in shipment, save the box and notify us immediately at 1.800.826.3186 or annasuibeauty@usafill.com (e-mail is usually answered within 48 hours).

Returns for exchanges must be preapproved. No exchanges without a copy of the purchase receipt and order confirmation number.  Exchanges will only be made after the first order is received. Shipping fees are not refundable.

Credit Card Payment

We accept the following credit cards for online purchasing:

Visa

MC

Amex

Visa MasterCard American Express

Sorry, we are unable to accept checks, credit vouchers or cash.

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